Frequently Asked Questions

Simply fill in the registration form, and upload two JPG images with your proof of address and photo ID (see below). You must enter a valid email address, as you will be sent a confirmation email with an activation link. You must click this link to activate your account. Finally, once our team has checked your photo ID and proof of address (during UK working hours), they will validate your account so that you can place bids on the auctions. You will receive an email once your account has been fully activated.

These are required to prevent casual visitors from registering and placing non-sincere bids on an auction, which would ruin the auction for all other bidders. Additionally, if the winning bidder doesn't complete payment or get in touch to arrange delivery of their purchase, we will be able to get in touch with them.
If you don't have a scanner, you can take a digital photo of your photo ID and recent bill.

If you haven't received a confirmation email from us, it may have ended up in your spam or junk mail folder; please ensure that our domain "auctionyourproperty.com" is added to your safe senders list. You may also wish to contact us if you are having problems with your account.

Yes. Simply login with your old e-mail address. This is your username. You can then alter all your details once you are logged in by going to "My Account" and selecting the appropriate options.

If you ever forget your password, you can click on the "Forgotten Your Password?" button. You will be emailed a new password. You can then log in and change it to something more memorable.

Yes. Be careful to use the same casing that you used when you first registered.

The site makes use of Cookies and JavaScript, and you will not be able to use the site's full features if these are disabled in your browser.
You may find the following web pages useful:

How to Enable Cookies
How to Enable JavaScript

A full explanation is available.

All auctions start at 12pm on Tuesday 16th September 2008 and close between 12pm and 2:45pm on Tuesday 23rd September. Please check the auction page for each Superlambanana to see its specific closing time.

The sculptures are approximately 45kg in weight, 2.2m high and 2m long.

Auction lots are available to be viewed at the following times:

Thursday 18th	4pm - 7pm
Friday 19th	4pm - 7pm
Saturday 20th	4pm - 7pm
Sunday 21st	3pm - 6pm

The address for viewings is: Go Superlambananas Preview Space, Ground Floor, Innovation Centre, 360 Edge Lane, Liverpool, L7 9NJ.

Please contact us with your query.